Cassandria — Professional Terms

Status: CURRENT. These terms apply to self-serve purchases of Atlas Professional. We will notify subscribers at least 30 days before any material change.

_Last updated: 16 July 2026 · Target page: /legal/professional-terms/_

1. Who you are contracting with

CassandrIA is operated under the public trade name Hendeka Orchestra. This is the same name shown at checkout and on Stripe receipts. Contact: cassandria@hendekaorchestra.com. Full statutory seller identification is available to customers, payment providers and competent authorities on lawful request at the contact address.

2. The service

Atlas Professional (€49/month): access to descriptive country analytics — scores, bands, historical progressions and dossier data derived from public, licensed and proprietary processing layers. Content is descriptive and historical. It contains no forecasts, no probabilities, no recommendations.

Other professional services (Custom Dossier, Founding Observer, Forecast Due Diligence, pilots) are quote-only and governed by a separate written agreement; these terms do not create any entitlement to them.

3. No advice, no forecasts

Cassandria provides descriptive analytics only. Nothing in the service is financial, investment, political, security, legal or operational advice, and Cassandria does not recommend any action. No content is a forecast offered for sale. Any predictive research by PYTHIA Research Lab is a sealed public trial, separate from this product, and is not part of what you purchase.

You remain solely responsible for any decision you make. You agree not to represent Cassandria data as advice or as a prediction when using or citing it.

4. Licence and permitted use

• - Licence: non-exclusive, non-transferable, for your internal business use.
• - You may quote limited extracts internally and in client deliverables with attribution ("Source: Cassandria").
• - You may not: resell, redistribute or syndicate the data; build a competing dataset or product from it; remove confidence grades or disclaimers; use automated bulk extraction beyond documented API/export limits.
• - Some fields carry upstream source licences; where flagged, the stricter source restriction prevails (source-policy controlled export).

5. Data quality

Data, scores, bands and dossiers may contain errors, omissions, delays and later revisions. Every field carries a confidence grade and may be revised. The service is provided "as is" and "as available", without warranty of accuracy, completeness or fitness for a particular purpose, to the extent permitted by mandatory law.

6. Confidentiality

Any non-public information either party shares in connection with the service (including your questions and intake details) is confidential. Your questions never enter our research registry without your explicit opt-in consent and de-identification; consent defaults to off.

7. Fees, billing, taxes

• - €49 per month, billed in advance, auto-renewing until cancelled.
• - Prices are stated exclusive of applicable taxes (VAT/IGIC or equivalent). Applicable taxes, if any, are calculated or applied at checkout according to your location, status and applicable law.
• - You must provide accurate billing information, including a valid VAT/tax ID if purchasing as a business.

8. Refunds and cancellation

• - 14-day money-back guarantee on your first subscription payment: full refund on request, no questions asked, to cassandria@hendekaorchestra.com.
• - You may cancel at any time; access continues to the end of the paid period. No partial refunds after the 14-day window, except where mandatory law provides otherwise.
• - If we materially reduce the service you paid for, you may request a pro-rata refund for the unused period.

9. Limitation of liability

To the maximum extent permitted by applicable law:

• - Cassandria's total aggregate liability arising from the service is limited to the fees you paid in the 12 months preceding the claim.
• - Cassandria is not liable for indirect or consequential loss, lost profits, or losses arising from decisions taken on the basis of the data.
• - Nothing in these terms excludes liability that cannot be excluded under mandatory law (including fraud or wilful misconduct, and non-waivable consumer rights where applicable).

10. Acceptable use and suspension

We may suspend or terminate access for breach of Section 4, abuse, non-payment, or where a request falls under our dual-use policy (see /legal/). Where we terminate without your breach, we refund the unused period pro-rata.

11. Term and changes

These terms apply from first purchase. We may update them with 30 days' notice by email; if you do not accept a material change, you may cancel and receive a pro-rata refund of any prepaid unused period.

12. Governing law and jurisdiction

These terms are governed by Spanish law, subject to any mandatory protections that apply. Jurisdiction is determined by applicable mandatory law. Nothing in these terms limits any non-waivable right to bring or defend proceedings in another competent court.

13. Contact

cassandria@hendekaorchestra.com — legal notices, refunds, privacy requests (see /privacy/).